Manage users: what are the available user roles?

Support Center > About SecureVideo Features

Published 11/10/2015 at 5:25pm UTC

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Details

Account Administrators can create, edit, and delete users. 

 

This support article explains the different roles that an Account Administrator can give to new users.

 

Note: The role "Videoconference Clinical Supervisor" is only available by request by an Account Administrator. Please email [email protected] from the email address associated with your account.

 

Roles can be combined in any combination, but all account holders are required to have at least the "Videoconference Session Participant" role. Only the Account Administrator and Videoconference Session Host roles require an additional user license. 

 

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Answer

Standard roles:

 

 

Account Administrator

Role requires a user license. Account Administrators 

 

Videoconference Session Host

Role requires a user license. Videoconference Session Hosts

 

Videoconference Session Participant

Videoconference Session Participants

  • can join sessions ("enter the waiting room") of sessions scheduled by other Users
  • can propose sessions through Virtual Clinic (if enabled)
  • can manage relevant notification settings
  • can view recordings shared with them

Note: ALL account holders are required to have at least this role. 

 

Videoconference Session Scheduler For Other Hosts

Videoconference Session Schedulers For Other Hosts

  • can schedule sessions for any "Videoconference Session Host" user on the organization account they have been granted access to (if no restrictions on the account, schedulers have access to all hosts)
  • can view the full calendar (i.e., all planned sessions by any user in the organization account)
  • can manage contacts for any "Videoconference Session Host" user on the organization account
  • can view session history for any user on the organization account
  • can view, sign, and download e-documents for any host user they have been given access to (if no restrictions on the account, schedulers have access to all hosts)

 

Clinical Supervisor

If enabled for an account, the Clinical Supervisor

 

Account Billing Manager

Account Billing Managers

 

 

This article was last reviewed by our Support team on April 21, 2021.